Testimonials

Testimonials

F.S. - LAW FIRM

A.S. - CLIENT

"Always use them, great service and price."

R. AND C. - LAW FIRM

"Easy to order; easy to pay; good quality product; excellent service."

I.I. - LAW FIRM

  • 10 out of 10 - I.I.  (LP) "Very organize, very quick, very professional, very friendly."

C.L. - LAW FIRM

  • 9 out of 10 - "Well organized and efficient service"

R.C. - Counsel

The transcripts are the best quality. Accurate and precise! The owner (Kim) responds to my requests and goes above and beyond to make sure my order is processed and my needs accommodated. With over 20 years in the business it is nice to deal with someone who makes me look good with every transaction.

C.B. - Legal Assistant

I have been using videoplus for all of our transcripts since starting with the firm. Videoplus is always prompt with the delivery of transcripts even when I give them a very short timeline, they're contact with me goes above and beyond, whether it's assisting in getting physical discs to their office, putting me in touch with the right person to answer my question or keeping me updated on the progress of my transcript. I never have any concerns when putting our transcript orders in the hands of videplus. The transcripts are always accurate and the company makes sure to have every transcript reviewed by a second person to confirm that. Kim is especially amazing to work with and makes the process very personable. Since the very beginning I have been able to reach out to Kim directly and she is always more than happy and willing to assist me with any questions I have. I will continue to use videoplus for all our firms transcription needs for years to come.

M - Assistant

I found Video Plus Transcription through the Court Transcriptionist website and was pleased with their work. I was originally working with another transcriptionist who did not have the capacity to complete our request due to transcripts being old and recorded on cassette. Communication was thorough with an online portal to keep the status on my own and the request was handled in a timely matter. I will definitely use their services again.

A.M. - Legal Counsel

I have always found Video Plus Services to be accurate, efficient, reliable and always on time. Moreover Video Plus will do all possible to accommodate our timelines and have been extremely understanding during the COVID pandemic. In my law firm, Video Plus is an essential service!

M.K. - Legal Assistant

VPT is an extremely professional organization. They always complete our orders in an efficient and accurate manner. They often go above and beyond to accommodate our rush requests. Kim's employees are friendly and knowledgeable and Kim herself is always "on top" of her business. I would have no hesitancy in recommending VPT's services.

K.V. - Legal Assistant

Videoplus is always fast and reliable. They keep me informed every step of the way! I highly recommend them.

D.D. - Legal Counsel

For more than 30 years, I have been arguing appeals in the Court of Appeal. More recently, my practice has been almost exclusively restricted to representing appellants. As a result, being able to obtain accurate trial transcripts in a timely fashion is the life-blood of my practice. Because of VP Transcription’s excellent and unflagging work, they are my “go to” court reporting service.

J.C. - Member of the Public

  • 9 out of 10 - J.C. "excellent communication through each step"

E.L.L - Member of the Public

  • 10 out of 10 - E.L.L. "Answered request quickly. Answered my questions thoroughly."

H.M. - Counsel

  • 10 out of 10 - H.M. "Very pleased with the service. Thank you"

D.K. - Counsel

Everything from me placing orders with incorrect information requiring your follow up and humoring through my misunderstanding of what I really need and putting up with me politely through all these years causes me to say thank you Thank you

J. H. - Paralegal

I was referred to VideoPlus by a retired lawyer. I'm glad I was. All I have to do is send them the court date information and they take care of the rest. VideoPlus is very organized. We were updated via email at every stage of the order. They clearly outline the pricing (before charging you!) and give you different options to meet your ends. They have a quick turnaround - I got my order in less than 5 days (weekend included). I highly recommend them for your transcript orders.

J.K. - Member of the Public

Excellent work.

A.N. - Member of the Public

Quick service, there was a tiny problem, they missed that I had paid, but when they realized the issue they fast tracked my order and still completed on my expected day. Thank you.

J.W. - Legal Assistant

Incredibly helpful and kept constant communications

J.C. - LEGAL ASSISTANT

I always use Videoplus. Updates are given on status of the request regularly so you always know what is going on and the staff goes above and beyond to be helpful.

V.H. - Legal Counsel

Excellent Service! My Order was handled in a professional and friendly way. I will not hesitate to use this service again and ongoing!

J.H. - Legal Counsel

I’ve used VP Transcription for years now, and the service keeps getting better.  Kim and her squad are both quick and meticulous, and keep me updated at every stage of the process, from initial estimate to final transcript.  I wouldn’t go anywhere else.
J

M.H.

excellent service, fast turaround

A.B. - Member of the Public

Professional , professional, professional. What is done right, and on time? Go with Vp Transcription services.

L.M. - Legal Assistant

We have been using VP Transcriptions for many years and have never been disappointed. The service is top notch!

M.E. - Legal Assistant

Great, fast service. Well pleased.

G.M. - Counsel

THERE IS NO OTHER COMPANY I WOULD RETAIN BY CHOICE. THY ARE RELIABLE. DELIVER BEYOND AND ABOVE EXPECTATIONS!!! THANK YOU SO MUCH! GRACE MACKINTOSH

J.J. - Member of the Public

Kim, in particular, was really there for me. I needed to fill out court forms and was in the dark, my lawyer removed herself and left me hanging, Kim guided me. Thankyou Kim, the transcripts will show the errors my lawyer made when read alongside her emails.

L.D. - Legal Counsel

Kim and her team at VideoPlus make ordering transcripts easy, they pay attention to deal and handle all the headaches for you.

E.G. - Legal Assistant

Kim was very helpful and responsive throughout the whole process.

L.R. - Legal Counsel

VideoPlus Transcription always provides rapid service, no matter how big the job. They are EXTREMELY helpful and always quick to respond. Ordering transcripts has never been easier!

C.F. - Legal Counsel

The product is always perfectly done. Customer service is excellent. It is critical to me that I can rely on timely receipt of transcripts without error.

M.O. - Legal Counsel

10 out of 10!!

L.L. - Senior Law Clerk

I have mostly been dealing with your company from Mr. Doucet's Office and have received excellent service!

Michelle - Member of the Public

Prompt and friendly. Extremely efficient. Thank you so very much for all your help.

T.W. - Legal Assistant

I am incredibly impressed with the company that Kim Fess has created and nurtured over the years. She is clear in her requirements of the ordering party and she updates every step of the way. From start to finish my experience ordering transcripts with Video Plus Transcription was smooth. They literally take the guess work out of ordering from the different courts. I don't require transcripts often, but when I do, there is no point in looking anywhere else.

H.P. - Member of the Public

Amazing service, thank you videoplus transcription and the team for helping me out. Fast service and fast respond when I had a question Kim helped me out and it was easy to use this website. very user friendly!

I.B. - Law Clerk

Great work efficient

J. C. - LEGAL COUNSEL

Service was quick and efficient, and I was impressed with the work product!

M. - Legal Assistant

Kim always provides fast, reliable, professional service - always on time! Highly recommend!

S.F. - LEGAL ASSISTANT

"Easy media uploads and quick turnaround time. thank you,"

D.K. - LEGAL COUNSEL

A real pleasure to deal with Very accommodating to any request

G.O. - LEGAL COUNSEL

Excellent work

I.C. - Legal Assistant

Only company I will use, always on time!