A.S. - CLIENT
"Always use them, great service and price."
R. AND C. - LAW FIRM
"Easy to order; easy to pay; good quality product; excellent service."
R.C. - Counsel
The transcripts are the best quality. Accurate and precise! The owner (Kim) responds to my requests and goes above and beyond to make sure my order is processed and my needs accommodated. With over 20 years in the business it is nice to deal with someone who makes me look good with every transaction.
C.B. - Legal Assistant
I have been using videoplus for all of our transcripts since starting with the firm. Videoplus is always prompt with the delivery of transcripts even when I give them a very short timeline, they're contact with me goes above and beyond, whether it's assisting in getting physical discs to their office, putting me in touch with the right person to answer my question or keeping me updated on the progress of my transcript. I never have any concerns when putting our transcript orders in the hands of videplus. The transcripts are always accurate and the company makes sure to have every transcript reviewed by a second person to confirm that. Kim is especially amazing to work with and makes the process very personable. Since the very beginning I have been able to reach out to Kim directly and she is always more than happy and willing to assist me with any questions I have. I will continue to use videoplus for all our firms transcription needs for years to come.
M - Assistant
|I found Video Plus Transcription through the Court Transcriptionist website and was pleased with their work. I was originally working with another transcriptionist who did not have the capacity to complete our request due to transcripts being old and recorded on cassette. Communication was thorough with an online portal to keep the status on my own and the request was handled in a timely matter. I will definitely use their services again.|
A.M. - Legal Counsel
I have always found Video Plus Services to be accurate, efficient, reliable and always on time. Moreover Video Plus will do all possible to accommodate our timelines and have been extremely understanding during the COVID pandemic. In my law firm, Video Plus is an essential service!
M.K. - Legal Assistant
VPT is an extremely professional organization. They always complete our orders in an efficient and accurate manner. They often go above and beyond to accommodate our rush requests. Kim's employees are friendly and knowledgeable and Kim herself is always "on top" of her business. I would have no hesitancy in recommending VPT's services.
K.V. - Legal Assistant
Videoplus is always fast and reliable. They keep me informed every step of the way! I highly recommend them.
D.D. - Legal Counsel
For more than 30 years, I have been arguing appeals in the Court of Appeal. More recently, my practice has been almost exclusively restricted to representing appellants. As a result, being able to obtain accurate trial transcripts in a timely fashion is the life-blood of my practice. Because of VP Transcription’s excellent and unflagging work, they are my “go to” court reporting service.
D.K. - Counsel
Everything from me placing orders with incorrect information requiring your follow up and humoring through my misunderstanding of what I really need and putting up with me politely through all these years causes me to say thank you Thank you
J. H. - Paralegal
I was referred to VideoPlus by a retired lawyer. I'm glad I was. All I have to do is send them the court date information and they take care of the rest. VideoPlus is very organized. We were updated via email at every stage of the order. They clearly outline the pricing (before charging you!) and give you different options to meet your ends. They have a quick turnaround - I got my order in less than 5 days (weekend included). I highly recommend them for your transcript orders.
J.K. - Member of the Public
A.N. - Member of the Public
Quick service, there was a tiny problem, they missed that I had paid, but when they realized the issue they fast tracked my order and still completed on my expected day. Thank you.
J.W. - Legal Assistant
Incredibly helpful and kept constant communications
J.C. - LEGAL ASSISTANT
I always use Videoplus. Updates are given on status of the request regularly so you always know what is going on and the staff goes above and beyond to be helpful.
V.H. - Legal Counsel
Excellent Service! My Order was handled in a professional and friendly way. I will not hesitate to use this service again and ongoing!
J.H. - Legal Counsel
excellent service, fast turaround
A.B. - Member of the Public
|Professional , professional, professional. What is done right, and on time? Go with Vp Transcription services.|
L.M. - Legal Assistant
We have been using VP Transcriptions for many years and have never been disappointed. The service is top notch!
M.E. - Legal Assistant
Great, fast service. Well pleased.
G.M. - Counsel
THERE IS NO OTHER COMPANY I WOULD RETAIN BY CHOICE. THY ARE RELIABLE. DELIVER BEYOND AND ABOVE EXPECTATIONS!!! THANK YOU SO MUCH! GRACE MACKINTOSH
J.J. - Member of the Public
Kim, in particular, was really there for me. I needed to fill out court forms and was in the dark, my lawyer removed herself and left me hanging, Kim guided me. Thankyou Kim, the transcripts will show the errors my lawyer made when read alongside her emails.
L.D. - Legal Counsel
Kim and her team at VideoPlus make ordering transcripts easy, they pay attention to deal and handle all the headaches for you.
E.G. - Legal Assistant
Kim was very helpful and responsive throughout the whole process.
L.R. - Legal Counsel
VideoPlus Transcription always provides rapid service, no matter how big the job. They are EXTREMELY helpful and always quick to respond. Ordering transcripts has never been easier!
C.F. - Legal Counsel
The product is always perfectly done. Customer service is excellent. It is critical to me that I can rely on timely receipt of transcripts without error.
M.O. - Legal Counsel
10 out of 10!!
L.L. - Senior Law Clerk
I have mostly been dealing with your company from Mr. Doucet's Office and have received excellent service!
Michelle - Member of the Public
Prompt and friendly. Extremely efficient. Thank you so very much for all your help.
T.W. - Legal Assistant
I am incredibly impressed with the company that Kim Fess has created and nurtured over the years. She is clear in her requirements of the ordering party and she updates every step of the way. From start to finish my experience ordering transcripts with Video Plus Transcription was smooth. They literally take the guess work out of ordering from the different courts. I don't require transcripts often, but when I do, there is no point in looking anywhere else.
H.P. - Member of the Public
Amazing service, thank you videoplus transcription and the team for helping me out. Fast service and fast respond when I had a question Kim helped me out and it was easy to use this website. very user friendly!
I.B. - Law Clerk
Great work efficient
J. C. - LEGAL COUNSEL
Service was quick and efficient, and I was impressed with the work product!
M. - Legal Assistant
Kim always provides fast, reliable, professional service - always on time! Highly recommend!
S.F. - LEGAL ASSISTANT
"Easy media uploads and quick turnaround time. thank you,"
D.K. - LEGAL COUNSEL
A real pleasure to deal with Very accommodating to any request
G.O. - LEGAL COUNSEL
I.C. - Legal Assistant
Only company I will use, always on time!
N.L. - Member of the Public
Kim Fess is very helpful to get the motion recording to be release. The motion recording had been locked up as a case conference by mistake, really appreciated all the effort from Kim, finally the transcripts was released and well done professionally and quickly. This transcript well indicates that the judge O’Connell made errors of facts, it is important evidence for the appeal.
B.S. - Member of the Public
Quick response. Clear explanations. Fast work.
M.M. - LEGAL COUNSEL
Kim is awesome. the staff are helpful. payment is so easy
MM - (City of Sudbury)
Thank you for the quick turnaround, the follow up, the insight into the process and the online request tracking which made this process so easy. I could not ask for better service. Thank you
DK - Legal Counsel
I have always found this company to respond so fast my head spins. Polite and efficient. THEY KNOW THEIR STUFF
SS - Legal Assistant Law Firm
Excellent service. Updates were provided consistently and a high quality transcript was received.
J.C. - Legal Assistant
Video Plus Transcription are absolutely wonderful. Their website is easy to use, they are very quick at getting the transcripts we request and their trouble-shooting/communication with any issues completing a request are top notch.
D.C. - Paralegal Government Services
great turnaround by... Kim Fess
J.R. - Senior Legal Counsel
I have been using VP Transcription for years and have only received the best service. They are immediately responsive, quick to inquire or report if there are any issues, follow instructions, and provide transcripts on time as promised. I highly recommend them and would not go elsewhere.
J.M. - Paralegal
Excellent service. Always in communication and so helpful when issues arise. My go to transcription service!
K.H. - Law Clerk
Fast, efficient and always keeping you up-to-date on the status of your order. Options for expedited service as well. If you want to take all the worry out of transcript ordering, use VideoPlus Transcription.
F.H. - Member of the Public
Profesional, amicable and fast service
C.C. - Legal Assistant
This is a reliable and professional service that provides great transcripts in a timely manner. I would highly recommend this transcription service to any legal professional.
B.A. - Legal Assistant
The service was fabulous. I was kept apprised of the progress of the completion of my transcript, and it was completed on time (in fact, one of the transcripts even came in a day earlier). I was very happy with the service!!.
K.A. - Office Manager
Fast response and turnaround times! Very happy with your services; we will keep coming back.
J.J. - Legal Counsel
I have been using VP Transcription for years and they are simply superb. I mostly use them for certified court transcripts, or for private transcription of various statements. They have a superb system that is smooth right from the initial order online. They send multiple tracking emails so you know how your project is progressing, and they have excellent support. I highly recommend them for all of your transcription needs.
P.C. - LEGAL COUNSEL
|Service is always excellent|
Jay - Member of the Public
Thank you for providing the full transcripts as requested. Your customer service team was great to work with, specifically Devraj who we would follow up with on a weekly basis, and he expedited our follow-up with his team to ensure we were provided with status updates on the project. Although there were several delays, and sometimes beyond VideoPlus' control, and some confusion with the invoices, Devraj always helped us and reached out to his teams whenever we called. Thank you for all your help!
Y.N. - Member of the Public
Yes, they provide me a wonderful service to get my transcripts on time. Thanks a lot. Sure I will recommend your service to anybody , whoever need. It.
S.J. - Member of the Public
Good sevice excellent communication
We were provided with great service. Kim took the time to walk me through my first time ordering transcripts and answered all of the questions I asked. When we had a small snag in the process and had to “hold” the job, Kim was great and very understanding. When we got the go-ahead, everything was done really quickly. We were very impressed and satisfied with the result. We will definitely go with VideoPlus Transcription should we require transcription services in the future. KS LAW CLERK
CK - LEGAL ASSISTANT
Kim and her team are great. They are fast and reliable. I have worked with them for 3 years now.
P.B. - MEMBER OF THE PUBLIC - FRENCH TRANSCRIPT
Very fast, efficient service, in both languages, (French & English). Thank you.
P.C. - LEGAL COUNSEL
Excellent as usual
P.C. - LEGAL COUNSEL
The service is fantastic-quick,efficient and they are very accommodating.
J.C. - MEMBER OF THE PUBLIC
Kim and her team were very helpful during a stressful time for my family and I. They are honest, timely and courteous. I can’t recommend them highly enough for any transcription needs!
J.M. - PARALEGAL
Excellent service. Regular communication about a project, including when something out of their control causes a delay. I wouldn't go anywhere else for a transcript.
S.S. - MEMBER OF THE PUBLIC
Had a great experience. Wanted to get my transcripts to keep for my records and I really appreciated the patience they had with me on getting my payments ready, and the rest was quick service. Thank you!
A.A. - LEGAL COUNSEL
Never let me down. Reliable and always available. Highly recommended!
D.J. - LEGAL COUNSEL
I have used Videoplus Teanscription services multiple times over the past years. I have always been happy with the service that I received. Most recently, I needed transcripts of a hearing for an urgent motion, and they did the job in less than 48 hours. Kim was helpful and responsive to phone and emails.